Freshdesk
Freshdesk is a cloud-based software for customer service. With extensive ticket features, along with email notifications, surveys, time tracking, and other automated actions, this service is a go-to solution for helpdesk support.
Track all your Freshdesk KPIs in one place
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Building Freshdesk dashboards
Freshdesk is an online cloud-based customer service software providing helpdesk support with all smart automations to get things done faster. Offering multi-channel customer support, Freshdesk brings together every customer conversation into a centralized interface, helping customer support agents address and resolve trouble tickets.
Integrating Freshdesk with Klipfolio allows you to develop custom dashboards that give you and your team insight into your performance. Pull key metrics from your Freshdesk account into a dashboard that's up-to-date and easy to share with the whole team. Take your dashboard to the next level by combining your Freshdesk data with services like Salesforce, Excel, and hundreds more.
Connect to your Freshdesk data
You can connect to Freshdesk two different ways. Use our Connector Gallery and the pre-built API queries to pull in some of the most common Freshdesk data, or build your own connections to pull in even more data.
Combine your Freshdesk data with other services
Freshdesk offers you a fantastic glimpse into your customer support data. With Klipfolio, you can combine that data with data from 100s of other cloud based services to build a custom dashboard.
Create custom visualizations
Use the Klip Editor to design and build custom visualizations using your Freshdesk data. Building your own visualizations allows you to easy interpret your data and make real-time decisions.
Build client dashboards
Are you looking for a reporting solution for your clients? With Klipfolio, you can build and import Freshdesk dashboards between client accounts making it fast and easy to show the data they care about.
Beautiful TV dashboards
Don't get stuck building manual reports. Get your Freshdesk data up on the big screen so your entire team can rally behind your numbers.
Use pre-built Freshdesk metrics
Assemble a Freshdesk dashboard by selecting pre-built metrics from the Klip Gallery.
Freshdesk New Tickets
Be the best customer support team you can be! Add a list of your latest Freshdesk tickets to your dashboard, and track their status and priority levels.
Use the Connector Gallery to create a custom Freshdesk dashboard
With our Connector Gallery, you can create custom API queries to pull in data from your Freshdesk account. Building custom queries allows you to specify the metrics and time periods that you want to track.
You can use custom queries to build out visualizations in Klipfolio. You can also combine your Freshdesk data with other relevant data to create your custom dashboard.
Learn more about working with the Freshdesk API and how you can start building your own Freshdesk queries in Klipfolio.
