Telecom Subscriber Acquisition Cost Metric
Measure the average cost of acquiring a new subscriber.
Track all your Call Center KPIs in one place
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Overview
The Telecom Subscriber Acquisition Cost metric gives you insight into the total average cost of adding a new subscriber to your business list. This metric includes the expenses covering marketing and sales efforts, along with any additional spend on assets to acquire new subscribers.
Formula
Total spend/Additional subscribers
Reporting frequency
Monthly
Example of KPI target
$85 per new subscriber
Audience
CFO, Manager
Variations
Subscriber acquisition cost
Average cost per subscriber
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