Average Sales per Agent Metric
Measure the average amount of sales your call agents make.
Track all your Call Center KPIs in one place
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Overview
The Average Sales per Agent metric measures the average total amount of sales that agents close within the specified reporting period. This metric helps your team set and act towards achieving a target number of closed sales.
Formula
(Sales closed by agent A + Sales by agent B + Sale by agent C +...+ Sales by agent N)/Total number of agents
Reporting frequency
Weekly
Example of KPI target
25 sales
Audience
Manager, Call team
Variations
Average sales per capita
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