In this month’s issue we focus on doing more with less; this article highlights how KPIs and dashboards can help you to extract better information from your data.
This leads nicely into some of the additions to our products page.
We highlight how Klipfolio
Dashboard for executives provides effective operational visibility
for the C-Suite and how call
center dashboards can improve agent productivity.
Also, we thank those that completed the Dashboard
ROI survey. We have collated the data and share our findings.
Our popular tech know-how section this month discusses using
a file on your hard drive or local network as a data source.
We've also blogged about how KPIs are being used in the automotive
repair industry and how to become a data visualisation superhero. Read
The automotive repair industry use a KPI
called Cycle-Time. Find out why its one of the most important KPIs
they track. Find
The demo version of Klipfolio Dashboard Developer Edition has arrived. Try it for free.
Getting more out of business data is critical to business performance.
And, it's not as difficult as you think. Here
are our top 10 KPI & Dashboard guidelines.
Business today is fast paced; As an executive,
an up to date, consolidated view of your performance metrics, is
vital for decision making. An executive dashboard is a must have. Find
Reduce call handling time and increase agent productivity by combining traditional contact center metrics with real-time business-relevant data in a dashboard for call center agents
We partnered with WiseAnalytics and Dashboard Insight to conduct
a survey to identify the ROI achieved by organizations through dashboard
use. The results
Masayo Kodera & Jeremy Hall
Learn how to turn on extended script mode to access locally sourced or networked data, and understand why we’ll need to digitally sign the Klip before you’re able to deploy it.